Returns and Damaged Goods Policy

Returns of parts and merchandise will only be accepted provided that:

  1. the Purchaser has complied with the provisions of clause 9.1; and
  2. Agriquip has agreed in writing to accept the return of the Goods; and
  3. the Goods are returned at the Purchaser's cost within the following time frames (and shall receive):
    1. within fourteen (14) days of the delivery date in which case the Purchaser shall receive a full refund; or
    2. between fourteen (14) and twenty one (21) days in which case the Purchaser shall receive an eighty five percent (85%) refund; or
    3. over twenty one (21) days in which the Purchaser shall receive no credit.
  4. Agriquip will not be liable for Goods which have not been stored or used in a proper manner; and
  5. the Goods are returned in the condition in which they were delivered and with all packaging material, brochures and instruction material in as new condition as is reasonably possible in the circumstances.

Returned goods may (at Agriquip's sole discretion) incur restocking and handling fees.

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